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Housing and Support Specialist

CANAPI is currently seeking qualified applications for one of the agency's most hands-on positions. Click Here!

POSITION TITLE:              Housing and Support Specialist

REPORTS TO:                     Director of Operations

POSITION TYPE:               Full-Time, Hourly, Non-Exempt


Assists those identifying as LGBTQ and those who are living with HIV/AIDS to attain and retain safe and affordable housing. Assesses and addresses supportive service needs of clients in CANAPI housing programs. Supervises the daily operations of Harmony Place and its clients. Organizes and facilitates nutrition program. Participates in all fundraising activities and events.


Demonstrated experience and/or training in areas such as non-profit, program development, public relations, social work, fund raising, grant writing and property management.

  • Four-year college degree in related field preferred
  • Strong communication skills
  • Empathy and understanding for the LGBTQ community and those living with HIV/AIDS
  • Ability to work both independently and as part of a team
  • Cultural responsivity, especially pertaining to LGBTQ and HIV-positive populations
  • Experience with housing special populations and with Fair Housing regulations
  • Experience operating federally subsidized housing programs preferred
  • Self-motivated, action-oriented, flexible and an ability to multitask
  • Dependable transportation and ability to work a flexible schedule
  • Ability to remain calm under pressure and in times of crisis
  • Ability to relate to children and adolescents in family crisis situations
  • Intermediate use of Microsoft Office Suite including Word, Excel and Powerpoint
  • CPR/First Aid/AED certified


  • Frequently communicates with clients, landlords, other staff members and other service agencies to converse about programs and services; frequently operates a computer and other office productivity machinery, such as a calculator, copy machine and telephone
  • Frequently in stationary position; rarely moves groceries or documents up to 20 lbs across office, store or parking lot; occasionally moves about offices, retail locations and rental properties, including paved and unpaved areas; occasionally operates a motor vehicle between work sites and retail locations
  • Frequently works indoors; rarely works outdoors; rarely exposed to high and low temperatures, loud noises, and fumes such as smoke and those produced by cleaning chemicals/solutions
  • Rarely ascends/descends ladders and stairs to inspect properties; rarely positions self to maintain landscaping, such as on the ground; rarely operates snow shovel or mop at rental property
  • Frequently utilizes problem solving and makes decisions; frequently organizes and interprets data; frequently reads/writes and comprehends information such as instructions, manuals, policies and procedures; rarely supervises individuals such as volunteers


Administrative Support

  • Provide overall support for staff and volunteers.
  • Maintain materials and supplies for housing and nutrition programs.
  • Maintain cleanliness and organizational standards at housing properties.
  • Maintain client confidentiality.
  • Perform administrative responsibilities as directed.
  • Adhere to agency policies and procedures.

Program Support

  • Collect and report rent, subsidy, and laundry coin payments; secure deposit in safe at administrative building
  • Determine and document eligibility of referred households for programming.
  • Calculate, monitor, and report subsidy amounts based on federal requirements.
  • Ensure security and safety of tenants to include facility walk-throughs and quarterly unit inspections; enforce compliance with tenant policies and regulations.
  • Document all security/safety violations and complete necessary maintenance requests in a timely manner.
  • Guide households through execution of program contracts and lease agreements.
  • Establish, assess and revise annual housing stability plans for clients.
  • Maintain confidential records, reports or files as required, including thorough case notes.
  • Submit financial vouchers to HUD for monthly reimbursement.
  • Support stability of households through frequent case management meetings/referrals.
  • Provide information and referral services to clients based on individual needs.
  • Provide crisis intervention as needed.
  • Operate nutrition program and complete reports as required.
  • Work toward the successful completion of the agency Strategic Plan.
  • Other duties as assigned.

Compliance and Statistical Support

  • Collect, maintain, and report data and records as required by funding sources and agency to include HMIS, and Quality spreadsheets.
  • Ensure program compliance with federal, state and local guidelines.
  • Communicate Lease Agreement compliance issues with Director of Operations in a timely manner.
  • Complete Incident Reports as required by agency policy and procedure.
  • Ensure completion of daily logs including checklists, case notes and activity reports.
  • Attend meetings as required.

Fundraising and Grants Support

  • Assist with planning and execution of fundraising efforts.
  • Assist with preparation and submission of grant proposals and reports.

Public Relations

  • Represent and promote CANAPI to the community at large.
  • Network with other relevant service agencies and landlords.
  • Collaborate with existing service providers to assess needed services.
  • Enhance professional growth and development through attendance at seminars, conferences, trainings etc.
  • Stay up-to-date with current news, research and treatment of HIV/AIDS as well as current LGBTQ topics.

To ensure successful operation, every position at CANAPI must be flexible and cross-functional. This description is not exhaustive and is subject to change at any time.

Click here to apply!

Rebecca K. Callahan

Executive Director

Rebecca serves as Executive Director of CANAPI, where she works collaboratively with local and state agencies to strengthen and achieve CANAPI's mission. Rebecca oversees all Community AIDS Network and Akron Pride Initiative programs. She is responsible for the continuous quality improvement of current programming as well as the development of new programs. Over the years, working within the scope of the nonprofit community, Rebecca has dedicated herself to improving the lives of those who are in need. Rebecca serves as co-chair of the Northeast Ohio Regional Advisory Group (NEORAG) and on the Restore Court Advisory Board as an advocate for LGBTQ youth subject to human and sex trafficking.

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Matthew C. Barlet

Director of Operations

Matt joined our agency in the fall of 2014. An Army brat from Joplin, Missouri, Matt has a diverse educational and geographical background. He is a graduate of Cleveland State University, holding a Bachelor of Arts in Literature and Creative Writing. He embraces his background in his professional pursuits, dedicating a lion-share of his life to community volunteerism and activism. His honed skills in writing, editing and design make him an essential part of the CANAPI team. Matt serves on the Summit County HIV Continuum of Care committee to measure and improve effectiveness of HIV prevention, diagnosis, linkage to care and retention in care. Matt also serves as Secretary on the Fair Housing Contact Service Board of Trustees.


Debra Briggs

Housing and Support Specialist

Debra Briggs joined CANAPI in Spring, 2016 from a diverse background supported by her Bachelor of Arts & Science in Family/Childhood Development from The University of Akron. As the Housing and Support Specialist her job is to assist those with HIV/AIDS and find, adapt and retain safe and affordable housing options as well as a number of support programs. Debra enjoys helping others promote their own success and enhance their lives through hands-on activities and events.


Aly Hameister

Outreach Specialist

Aly Hameister joined the CANAPI team in January 2017. She holds a Bachelor of Arts and Sciences in Psychology with a minor in LGBT Studies from Kent State University at Stark. As the Outreach Specialist, her job is to provide HIV testing and counseling, as well as HIV prevention services, community outreach, education, advocacy, and social media marketing. She enjoys building rapport with clients and providing counseling that goes above and beyond a classical model of HIV prevention. She is a resident of Kent and hopes to pursue her Master’s degree at Kent State University. Aly serves on the Summit County HIV Continuum of Care committee in an effort to improve services for those living with HIV and those at risk of infection.

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Julie Boylen

General Support Specialist

Julie Ann Boylen joined the CANAPI staff in May of 2017 after years of volunteerism and collaboration with the agency. She has achieved an Associate's degree in Computer Information Systems and is continuing to pursue a Bachelor of Science at the University of Akron. Julie is an activist in the Akron area and always there to offer a hand or a smile to those in need. Her extensive and well-rounded technical skills and knowledge make her an excellent addition to the CANAPI team.